Shipping Policy 

Effective Date: 3 October 2023

Email: Info@vivedkids.com Contact Number: +91 9920082518

Thank you for shopping at Vivedkids. We are committed to providing you with a seamless shopping experience and ensuring that your orders are delivered to you in a timely and reliable manner. Please read our shipping policy carefully to understand how we handle shipping and delivery of your purchases.

1. Shipping Locations: We currently ship our products within India. If you have any specific inquiries regarding international shipping, please contact our customer support team at Info@vivedkids.com or call us at +91 9920082518.

2. Processing Time:

  • Orders are typically processed within 7-9 business days after payment confirmation.
  • Customized or made-to-order items may require additional processing time, and this information will be clearly communicated to you during the checkout process.

3. Shipping Methods: We partner with trusted courier services to ensure the safe and efficient delivery of your orders. The shipping method may vary depending on the delivery location and the weight and size of the items.

4. Shipping Charges: Shipping charges are calculated based on the total weight of your order and your delivery location. The exact shipping charges will be displayed during the checkout process. We may offer free shipping promotions from time to time, and details will be provided accordingly.

5. Estimated Delivery Time: The estimated delivery time for your order will be provided during the checkout process. Please note that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as weather conditions, holidays, or unforeseen circumstances.

6. Order Tracking: Once your order has been shipped, you will receive a tracking number via email or SMS, depending on your preference. You can use this tracking number to monitor the status and location of your package.

7. Delivery Attempts: Our courier partners will make multiple attempts to deliver your package. If you are unavailable to receive the package after several attempts, please contact the courier company directly to reschedule the delivery.

8. Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer support team at Info@vivedkids.com or call us at +91 9920082518. We will work diligently to resolve any delivery-related concerns.

9. Order Cancellation: If you wish to cancel your order after it has been shipped but before delivery, please refer to our cancellation policy for more information.

10. Returns and Refunds: For information regarding returns and refunds, please refer to our returns policy, which can be found on our website.

11. Contact Information: If you have any questions, concerns, or feedback related to our shipping policy or your order, please don't hesitate to contact us:

We appreciate your trust in Vivedkids and are dedicated to providing you with high-quality products and excellent customer service. Thank you for shopping with us.

This shipping policy is subject to change, and any updates will be posted on our website. Please review this policy periodically for the most current information.

Vivedkids

Info@vivedkids.com

+919920082518